IMPORTANT NOTICES

WATER AND SEWER INCREASE RATES APPROVED:
As of June 20, 2023, the Water and Sewer Rate increase was approved. Effective February 2024 Water and Sewer Bills will reflect this increase. Below are the increased rates. Please see attachment of Water Rate Increases FY22 - FY30 and Sewer Rate Increases FY22 - FY30 and Water and Sewer Rate Recommendations.

EFFECTIVE FEBRUARY 2024:
Water: $41.24 per qtr. base rate included first 500 cubic feet of water (3,740 gal.). $6.59 per hundred cubic feet unit for all subsequent metered water use.
Sewer: $66.92 per qtr. base rate included first 500 cubic feet of water. $7.98 per hundred cubic feet unit for all subsequent metered sewer use.

EFFECTIVE MAY 1, 2020:
Water and Sewer payments will be collected in the Tax Collector's Office. All usage inquires and service questions are still handled by the Water Department. 

METER READING BEGINS JUNE 28, 2024:
Meter readings begin on June 28, 2024, for Billing Cycle 3, usage period April 2024 - June 2024, to be mailed out early August 2024, payable by early September, 2024.  Bills are available to pay online through the Payment Center on the Town of Ware Homepage.  You will need your Account # in order to pay your bill online.

FINAL WATER/SEWER BILLS:
If you are closing on your home and need a Final Water/Sewer Bill please see the Downloadable Forms Tab to complete the Water and Sewer Closing Form. Please submit form 10-business days prior to closing date

WATER QUALITY REPORTS: 
Reports are now available by clicking on the top left green tab marked "Water Consumer Confidence Report." A paper copy can be made available upon request at the DPW office

CURRENT DROUGHT STATUS IN MASSACHUSETTS:
https://www.mass.gov/info-details/drought-status

Notice to Ware Residents Regarding Water Use Restrictions:
The Town is required through its Water Management Act Permit to enact seasonal limits on non-essential outdoor water use.  These requirements are to ensure an adequate supply of water for drinking water, to sustain aquatic life in our water bodies and to protect the environment.  The Water Department has a choice of instituting these restrictions on an annual basis beginning May 1st each year or based on streamflow triggers in the Ware River.  We have chosen the streamflow triggered approach.  We currently need to enact these requirements when the streamflow in the Ware River at the USGS local stream gage at Gibbs Crossing is lower than a predetermined threshold for 3 consecutive days.  The restriction can be lifted when the threshold limit has been exceeded for seven consecutive days. 

Nonessential outdoor water use
shall mean those uses that are not required:
  1. for health or safety reasons;
  2. by regulation;
  3. for the production of food and fiber;
  4. for the maintenance of livestock; or
  5. to meet the core functions of a business (for example, irrigation by golf courses as necessary to maintain tees and greens, and limited fairway watering, or irrigation by plant nurseries or agricultural operations as necessary to maintain stock or establish new plantings, wash equipment to prevent damage and/or maintain performance, pest management and plant cooling.
  6. Nonessential outdoor water uses that are subject to mandatory restrictions include:
    • irrigation of lawns via sprinklers or automatic irrigation systems;
    • washing of vehicles, except in a commercial car wash or as necessary for operator safety or to prevent damage and/or maintain performance of agricultural or construction vehicles or equipment; and
    • washing of exterior building surfaces, parking lots, driveways or sidewalks, except as necessary to apply paint, preservatives, stucco, pavement or cement.
    • All customers of the Ware water system need to comply with these restrictions during these hours.  Water can be used for non-essential purposes outside of these hours.  Anyone caught ignoring these requirements will be given a warning for the first offense and subsequent offenses will result in actions including fines and water shut offs as permitted by applicable Town bylaws and regulations.
    • If you have any questions, do not hesitate to contact the Ware Water Department at 967-9620.