April 10, 2013
The Ware Department of Public Works will soon begin the first biannual flushing of the entire water distribution system in town. Flushing will begin April 16, 2013. Flushing will generally take place weekdays between 7:30 AM and 3:00 PM. It is anticipated that this program will take at least four weeks to complete and possibly more. Every effort will be made to complete it as quickly, and with as little disruption, as possible.
The water distribution system is flushed for the following reasons:
- To remove accumulated sediments and deposits form the interior of the pipes that may cause discoloration and poor water quality.
- To operate fire hydrants, to make sure these hydrants function properly.
- To exercise water gate valves to make sure these valves are accessible and work properly.
The flushing is divided into seven zones in town which include all of the 45 miles of water main. A map of the system and zones will be posted on the Town Website and at Town Hall. The flushing will being in the central part of town (Zone 1) near the source of the water supply and proceed outward. The program is designed to ensure that each zone is cleaned thoroughly before moving to the next zone. It is also designed so that each zone is flushed with clean water instead of merely moving the sediments around the system which results from randomly opening valves and flushing hydrants. It is impossible to know exactly where we will be each day so we request your patience and understanding while we accomplish this time and labor intensive task.
The intent is to maintain water service to all customers at all times but there may be periods where we need to shut off a supply for a short period if we encounter a valve that will not operate. We will do our best to avoid interruptions of service. Users of the system will likely experience some discoloration and lower pressure while the flushing takes place. After we complete an area, and each zone, the discoloration in that zone will diminish. Users are encouraged to not drink the water during flushing activities and to flush the internal piping in their building for a few minutes at each fixture before using the water. If the water does not clear up after running it for a short period of time, please give it some time to clear and try again. This flushing of each residence should not take
more than 10 or 15 minutes and will only require a small amount of water to accomplish and will not adversely affect your water use or bill
We apologize for any inconvenience this necessary, annual activity may cause. We understand that dirty water is very unpleasant and are doing all we can to mitigate and solve the problem. This maintenance work is necessary to ensure good water quality and a reliable water system. We are confident that this activity, when performed routinely will have long term beneficial effects for the system and improve the water quality for all customers and especially the many customers who currently experience a significant amount of discolored water.
We thank you for your cooperation and patience.
Thom Martens, P.E.
Director of Public Works